EditStart GoToMeeting
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EditIntroduction
In a perfect world, diagnosing issues or sharing of information can be done using voice or written communications. However, we've found that in many cases there's nothing better than literally being on the "same page". In order to do this, we use
screen sharing technologies such as GoToAssist. In an effort to better facilitate this connection, we've automated out some of the steps involved by integrating the "launch" portion directly from the
Dashboard.
EditUsage
The
Start GoToMeeting window can be accessed through the
Tools main menu located on the
Dashboard.
This will open the GoToMeeting pane:
Once you've entered the valid code (provided to you by our support team), click the OK button to begin. From here, you will see that RT automatically launches your default web browser to the appropriate hook point on GoToMeeting website.
EC This is a unique code that only lasts for the immediate session; once this session has been completed, the code is discarded and no longer functional. This protects everyone involved as this provides for a completely temporary connection.
EditFAQ
To Do